Your family depends on great heating and cooling to stay comfortable throughout the year, and when it comes time to hire an HVAC contractor, you can’t afford to settle for second-best. There are plenty of great HVAC companies out there; there are also plenty of contractors that do suboptimal work. Look for these four must-haves to separate the best from the rest.
If you’re looking to invest in a new heater or air conditioner, this one is particularly vital, but it’s important for repair and maintenance jobs as well. Factory authorized dealers know the systems they install inside and out, and they make sure every single one meets or exceeds the manufacturer’s specifications. More importantly, they have a record of high-quality service as proven by consistently high performance on independent customer satisfaction surveys.
Whenever you’re hiring a professional to get something done, it’s best to look for someone who’s highly qualified to do the work. In the HVAC industry, the premier credential for technicians is called NATE certification. NATE-certified contractors have completed intensive training and a rigorous testing process to confirm that they truly are among the best the industry has to offer. Moreover, they have to stay abreast of the latest trends and best practices in the business in order to keep their certification.
The great thing about hiring a factory authorized dealer is that you’re also likely to have a NATE-certified contractor working on your system. Factory authorized dealers are required to employ a certain percentage of NATE technicians in addition to their other stringent requirements.
Must-Have: A Good Reputation
This one’s more subjective, of course, but it’s also very important. Ask friends and colleagues for referrals; if they’ve hired an HVAC company recently, they’re well-positioned to know whether that company provides good or bad service. Look for positive reviews on websites like Angie’s List and accreditation from the Better Business Bureau. Industry awards also recognize the best contractors in the business.
Finally, you’ll want to make sure that your HVAC contractor is in business for the long term. Does the company have a facility? Investing in an office shows a certain degree of maturity as a company. Pay that office a visit and make sure it’s clean and well-maintained. If they can’t keep their own property in order, it’s probably best not to trust them with yours.
Given that this is the twenty-first century, it’s also good to check out each HVAC contractor’s website. Companies that are serious about helping customers and providing top-quality service usually invest some time in keeping theirs user-friendly and up to date.
At Riley Heating & Air Conditioning, we’re proud to be the HVAC company of choice for dozens of families in the Chattahoochee Valley area. We’re proud to be recognized as a Carrier Factory Authorized Dealer, and our technicians hold NATE certification. Give us a call to find out how we can help meet your family’s heating and cooling needs. 334-298-1278